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Accounts on the OBSSR e-Learning site enable you to save notes as you read the contents of the site.  Notes are a way for you to save a spot on the site with your own comments and title applied to it.  Think of it as putting a sticky note paper in a book to remember a place and leave a thought or two of your own for later reference.

Conversation Analysis

11. Summary

This chapter provides an overview of Conversation Analysis as an approach to the study of clinical communication. It summarizes major social science concerns, centering on the open and creative relationship between language and context, that the perspective is designed to address, and describes major principles of conversation analytic research and methodology. Different levels of organizational structure in interaction are described and exemplified, and the approach is exemplified in a detailed treatment of an exchange between a patient and clinician about lifestyle issues.